FAQs - ViewletCam 2.0

Known Issues/Resolutions

Why do my Viewlets stop playing all of a sudden?

There was a recent Flash player update which broke existing published Viewlets. To resolve:
  1. Download Build x170 or later and install over your current version. You will need to republish your Viewlets to resolve.
  2. If you are a ViewletCam1 user with the same issue, you will need to upgrade to ViewletCam2 to resolve.

Where can I get additional help for using ViewletCam2?

Please go to the Help section of our site for additional self-help options for all of our products.  You can also take advantage of our Training services.  Finally, if you cannot find the answers you seek, please feel free to Contact Us with any questions or concerns you may have.