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FAQs - ViewletBuilder4



Who uses ViewletBuilder?
  • Why should I choose Qarbon’s ViewletBuilder?
  • Who uses ViewletBuilder?


Getting Started
  • What's new in ViewletBuilder4?
  • What operating systems are compatible with ViewletBuilder4?
  • What are the minimum system requirements needed to run ViewletBuilder4?
  • How do I register ViewletBuilder4 from behind a firewall or if I do not have an Internet connection?
  • Does ViewletBuilder4 require any additional plugins?
  • Where do I get ViewletBuilder4?
  • How can I tell what version of ViewletBuilder4 I am using?
  • Where can I obtain information about or get the latest ViewletBuilder4 program releases?
  • Is there a list available for what's included in ViewletBuilder4 program updates?
  • Is there a User Manual available for ViewletBuilder4?
  • What shortcut keys are there in ViewletBuilder?
  • Where can I get additional help for using ViewletBuilder4?


Creating Screenshots
  • How do I take screenshots in ViewletBuilder4?
  • What is the difference between "Full Screen" and "Screen Area" mode?
  • Using "Full Screen" mode, why do my icons get big when going into screenshot session?
  • Why are my desktop icons so big after taking screenshots and how do I fix them?
  • How do I use "Screen Area" mode to capture my screenshots?
  • How do I "resize" the dynamic area prior to starting my "Screen Area" screenshot session?
  • Once I've "set" my dynamic screen capture area box, can it be resized or moved during the current screenshot session?
  • How do I insert new screenshots into my current project?
  • If I add new screenshots into an existing project, can I change their screenshot size?
  • Can I change the location of the dynamic screenshot area if inserting new screenshots into an existing project that was created using the "Screen Area" mode?
  • If I insert new screenshots into an existing project, where will the slides be placed in my project?
  • How do I change my "Hotkey" for taking screenshots?
  • What "Hotkey" should I use for taking screenshots?
  • Can I use more than one key when defining my "Hotkey"?
  • What happens after I click on the ViewletBuilder4 icon in my system tray to end my screenshot session?
  • Why does the ViewletBuilder4 icon disappear when I mouse over it to end my screenshot session?
  • What size should I use for my slides (screenshots)?
  • Where can I get additional help for using ViewletBuilder4?


Creating Image Projects


Creating Blank Projects
  • How do I create a new project without taking screenshots or importing images?
  • Is there an option to add more than one blank slide when creating a Blank Project?
  • Can I choose the background color of a slide when creating a new Blank Project?
  • Can I create a new Blank Project and insert an image onto the slide?
  • How do I add cursors to a project created using the Blank Project option?
  • Once I create a new Blank Project, can I change the size of my slides?
  • Can additional slides or screenshots be added to Blank Projects?
  • Where can I get additional help for using ViewletBuilder4?


Project File Basics
  • What are the files and folders that make up my ViewletBuilder4 project?
  • Can I convert projects created in earlier versions of ViewletBuilder inside Viewletbuilder4?
  • How do I save my Viewlet project?
  • Where are my Viewlet projects saved by default?
  • How do I change the location of where I want to save my projects?
  • Can I save my compiled files in a different location from my source files?
  • How do I open an existing Viewlet project?
  • Is there quick way to open projects that I have recently worked on in ViewletBuilder4?
  • Does ViewletBuilder4 create a backup file of my Viewlet project?
  • How do I open my Viewlet project's backup file in ViewletBuilder4?
  • Why do I see a file in my project folder ending in .qvp.TMP?
  • Can I rename my Viewlet project?
  • When should I use SaveAs when saving my Viewlet projects?
  • Where can I get additional help for using ViewletBuilder4?


Working with Slides
  • How many slides can my Viewlet have?
  • If my screenshots don't include cursors, can I still add cursors to my slides?
  • How do I insert blank slides?
  • How do I change the color of my blank slide?
  • How do I change the order of slides in my Viewlet?
  • Why should I hide slides instead of deleting them?
  • How do I hide / unhide slides?
  • How do I delete slides?
  • How do I duplicate slides?
  • How do I import slides from one Viewlet project into another one?
  • How do I add new screenshots into an existing Viewlet project?
  • How do I change the default timing of a slide?
  • How can I navigate through my slides easily?
  • How do I switch to Thumbnail View from Slide View?
  • What's the quickest way to get from the Thumbnail View to the Slide View?
  • Where can I get additional help for using ViewletBuilder4?


Working with Balloons
  • What is a balloon?
  • Can I add more than one balloon to a slide?
  • Can I add both a balloon AND a note to a slide?
  • How do I insert balloons on a slide?
  • How do I remove a balloon from a slide?
  • Can I copy balloons to a different slide?
  • Can I change the shape of a balloon?
  • How do I change the color of a balloon?
  • Can I change the color of all balloons at once?
  • How do I add text to a balloon?
  • Are font types and enhancements available for text on balloons?
  • Does ViewletBuilder have a spell checker option?
  • Does ViewletBuilder have a grammar checker option?
  • How do I set a global reading speed for balloons?
  • What is the playback sequence for a slide with both a balloon and a note?
  • Where can I get additional help for using ViewletBuilder4?


Working with Notes
  • What is a note?
  • Can I add more than one note to a slide?
  • Can I add both a balloon AND a note to a slide?
  • How do I insert notes on a slide?
  • How do I remove notes from a slide?
  • Can I copy notes to a different slide?
  • Can I change the color of a note?
  • Can I change the color of all notes at one time?
  • How do I add text to a note?
  • Are font types and enhancements available for text on notes?
  • Does ViewletBuilder have a spell checker option?
  • Does ViewletBuilder have a grammar checker option?
  • How do I set a global reading speed for notes?
  • What is the playback sequence for a slide with both a balloon and a note?
  • Where can I get additional help for using ViewletBuilder4?


Working with Slide Text
  • What is slide text?
  • How do I add slide text to my Viewlet?
  • Can I have more than one slide text box per slide?
  • How do I add text to a slide text box?
  • Can I move the slide text box on the slide?
  • How do I remove slide text from a slide?
  • Can I copy a slide text object to a different slide?
  • Are font types and enhancements available for text in slide text boxes?
  • Can I layer slide text boxes?
  • Why does the slide text box have a white background in the text edit mode?
  • Where can I get additional help for using ViewletBuilder4?


Using the Spell Checker
  • Does ViewletBuilder have a spell checker?
  • How do I turn the spell checker on and off?
  • Will the Replace option in the shortcut menu replace a word in my entire Viewlet?
  • What is the Ignore shortcut menu option used for?
  • Can I add words to a dictionary?
  • Why won't ViewletBuilder "learn" a word?
  • Are there dictionaries in other languages besides English?
  • How do I download another dictionary?
  • Where can I get additional help for using ViewletBuilder4?


Working with Images
  • Can I create a Viewlet directly from a set of image files?
  • Can I create new slides from image files and add them to an existing project?
  • Can I import graphics or image files into my Viewlets?
  • What image formats can be imported into Viewlets?
  • Is there a limit to the number or file sizes of graphics that I can import?
  • Can inserted images be edited in ViewletBuilder?
  • How do I layer imported images (or objects) on my slide?
  • Can I add a hyperlink to an image?
  • Can I choose a different image quality for the compiled Viewlet?
  • Where can I get additional help for using ViewletBuilder4?


Adding Audio to Slides
  • How do I add audio to my Viewlet?
  • Is there any way to "dock" the Sound Palette?
  • How do I "undock" my Sound Palette so I can move it around my screen?
  • How do I move the Sound Palette around my screen?
  • Can I hide the Sound Palette when it is not in use?
  • Do I need a balloon or note inserted on the slide before I can record sound?
  • Can I play audio across several slides?
  • How do I stop recording?
  • How do I listen to my recording?
  • How can I tell if a slide already has audio?
  • Can I restart the recording at any point?
  • Can I import audio onto slides?
  • What audio formats are supported for imported audio files?
  • Is MP3 a supported audio format when importing sound?
  • How do I delete audio from a slide?
  • How do I export audio from slides?
  • What formats are available for exported audio?
  • What sound quality options are available when compiling a Viewlet?
  • How can I improve the quality of my voiceovers in my Viewlet?
  • What audio format does ViewletBuilder use when recording audio inside the program?
  • When I record in ViewletBuilder, why do I get a warning that my sound is too soft?
  • Where can I get additional help for using ViewletBuilder4?


Hyperlinks
  • What is a Hyperlink?
  • How do I add a Hyperlink to a slide?
  • How do I hyperlink to a web site?
  • How do I hyperlink to an email address?
  • Can I use a hyperlink to "jump to" other slides in the same Viewlet?
  • What if the slide I'm linked to changes numbers after I'm done editing?
  • Can I link directly to another file?
  • Can I link a series of Viewlets together?
  • Does the hyperlink feature support additional javascript commands?
  • How many hyperlinks can I have per slide?
  • How will I know if a hyperlink has been added to the slide?
  • Will the "chain link" on my shape or inserted picture always be visible?
  • How do I delete a Hyperlink?
  • What does the “New Window” option mean?
  • What does the “Same Window” option mean?
  • What are the “Custom” options and how do I use them?
  • Does ViewletBuilder have an “auto close” feature to close the browser when the Viewlet is finished playing?
  • Should I add a Pause Zone to slides that contain hyperlinks?
  • Can I preview hyperlinks?
  • Where can I get additional help for using ViewletBuilder4?


Slide Image Background
  • What happens to my image files when creating an Images Project?
  • How do I import an image file as a slide background?
  • Can I edit an image that is used as a slide background?
  • What image file types does ViewletBuilder support?
  • How do I remove an embedded image from my slide?
  • How do I replace the background image?
  • Will my embedded images cover the entire slide?
  • Are there scaling options for images used as slide backgrounds?
  • Can I add balloons and notes to the embedded background images?
  • Where can I get additional help for using ViewletBuilder4?


Slide Background Color
  • How do I change the background color of a slide in Thumbnail View?
  • How do I change the background color of a slide while in Slide View?
  • Can I change the background color of more than one slide at a time?
  • Can I change the background color of all the slides at the same time?
  • When I changed the color for all slides in my project, why don’t I see it applied to screenshot slides?
  • Will the color around imported images change?
  • Where can I get additional help for using ViewletBuilder4?


Click Zones
  • What is a Click Zone?
  • How do I create a Click Zone?
  • How many Click Zones can I have per slide?
  • How do I delete a Click Zone?
  • Will the hotspot for the Click Zone always be visible on my slide?
  • How do I direct the viewer to the appropriate place if a right answer is made?
  • How do I direct the viewer if a wrong selection is made?
  • Can I change the number of times the viewer has to get the right answer?
  • How do I move the Click Zone area or success/error messages?
  • Can I resize the Click Zone area?
  • How do I change the success and error message text?
  • Are font enhancements available for text in the message boxes?
  • Can I change the color background of the text message boxes?
  • Can I change the color background of all my Click Zone text message boxes at once?
  • Can I change the success / error message to an image?
  • What is the default image for a success message?
  • What is the default image for an error message?
  • Can I resize (or move) the success / error image?
  • Can I use a custom image for the success / error image message?
  • Can I remove the success / error messages from my Click Zone?
  • How will the viewer know where to click?
  • Can I determine a specific time allowed for the viewer to respond?
  • Can I apply scoring options to Click Zone slides?
  • How will the scoring results be displayed?
  • What is the default image for a success message?
  • What is the default image for an error message?
  • Can I resize (or move) the success / error image?
  • How will the viewer know where to click?
  • Can I determine a specific time allowed for the viewer to respond?
  • Can I apply scoring options to Click Zone slides?
  • How will the scoring results be displayed?
  • Can I get the scoring results via email?
  • What information in included in the email scoring results?
  • Why am I not receiving email scores after uploading the Viewlet to my web server?
  • Can I have email scores sent to more than one email address at the same time?
  • How do I preview the results of my Click Zone?
  • Where can I get additional help for using ViewletBuilder4?


Text Zones
  • What is a Text Zone?
  • How do I create a Text Zone?
  • How many Text Zones can I have per slide?
  • How do I delete a Text Zone?
  • How do I direct the viewer to the appropriate place if a correct answer is typed?
  • How do I direct the viewer if a wrong selection is made?
  • Can I change the number of times the viewer has to get the right answer?
  • Where do I put the answer to the question I want to ask?
  • How will the viewer know what to type?
  • Can I make the Text Zone response "case sensitive"?
  • Can I make the Text Zone response password encrypted?
  • Can another key be used instead of the "Enter" key for viewers after inputting text into a Text Zone?
  • Can I change the font used for the Text Zone input field?
  • How do I move the Text Zone area or success/error messages?
  • Can I resize the Text Zone input field?
  • How do I change the success and error message text?
  • Are font enhancements available for text in the action message boxes?
  • Can I change the color background of the text message boxes?
  • Can I change the color background of all my action message boxes at once?
  • Can I change the success / error message to an image?
  • What is the default image for a success message?
  • What is the default image for an error message?
  • Can I resize (or move) the success / error image?
  • Can I use a custom image for the success / error image message?
  • Can I remove the success / error messages from my Text Zone?
  • Can I determine a specific time allowed for the viewer to respond?
  • Can I apply scoring options to Text Zone slides?
  • How will the scoring results be displayed?
  • Can I get the scoring results via email?
  • What information is included in the email scoring results?
  • Why am I not receiving email scores after uploading the Viewlet to my web server?
  • Can I have email scores sent to more than one email address at the same time?
  • How do I preview the results of my Text Zone?
  • Where can I get additional help for using ViewletBuilder4?


Keystroke Zones
  • What is a Keystroke Zone?
  • How do I create a Keystroke Zone?
  • How many Keystroke Zones can I have per slide?
  • How do I delete a Keystroke Zone?
  • How do I change the keystroke used for the Keystroke Zone?
  • Can I use a combination of keystrokes for the Keystroke Zone?
  • Are there limitations to what keys or keystroke combinations can be used?
  • How do I direct the viewer to the appropriate place if a right answer is made?
  • How do I direct the viewer if a wrong response is made?
  • Can I change the number of times the viewer has to get the right answer?
  • How do I move success / error messages?
  • How do I change the success and error message text?
  • Are font enhancements available for text in the message boxes?
  • Can I change the color background of the text message boxes?
  • Can I change the color background of all the text message boxes at once?
  • Can I change the success / error message to an image?
  • What is the default image for a success message?
  • What is the default image for an error message?
  • Can I resize (or move) the success / error image?
  • Can I use a custom image for the success / error image message?
  • Can I remove the success / error messages from my Keystroke Zone?
  • How will the viewer know what keys to press?
  • Can I determine a specific time allowed for the viewer to respond?
  • Can I apply scoring options to Click Zone slides?
  • How will the scoring results be displayed?
  • Can I get the scoring results via email?
  • What information is included in the email scoring results?
  • Why am I not receiving email scores after uploading the Viewlet to my web server?
  • Can I have email scores sent to more than one email address at the same time?
  • How do I preview the results of my Keystroke Zone?
  • Why doesn’t the Viewlet recognize key presses when the Viewlet is played back inside a browser for the Keystroke Zone slide?
  • Where can I get additional help for using ViewletBuilder4?


Quiz Zones
  • What is a Quiz Zone?
  • How do I create a Quiz Zone?
  • How many Quiz Zones can I have per slide?
  • How do I delete a Quiz Zone?
  • Where do I put in my question for the Quiz Zone?
  • How do I change my answers for the Quiz Zone?
  • How do I add more answer options for my Quiz Zone?
  • How do I delete answer options from my Quiz Zone?
  • How do select the correct answers?
  • Can I have more than one correct response for the Quiz Zone?
  • Can I change the image for the Continue button?
  • Can I change the location of the Continue button on the slide?
  • How do I direct the viewer to the appropriate place if a correct response is given?
  • How do I direct the viewer if a wrong response is made?
  • Can I change the number of times the viewer has to get the right answer?
  • How do I move the Quiz Zone success / error messages?
  • How do I change the success and error message text?
  • Are font enhancements available for text in the action message boxes?
  • Can I change the color background of the text message boxes?
  • Can I change the color background of all my action message boxes at once?
  • Can I change the success / error message to an image?
  • What is the default image for a success message?
  • What is the default image for an error message?
  • Can I resize (or move) the success / error image?
  • Can I use a custom image for the success / error image message?
  • Can I remove the success / error messages from my Quiz Zone?
  • Can I determine a specific time allowed for the viewer to respond?
  • Can I apply scoring options to Quiz Zone slides?
  • How will the scoring results be displayed?
  • How do I preview the results of my Keystroke Zone?
  • What information is included in the email scoring results?
  • Why am I not receiving email scores after uploading the Viewlet to my web server?
  • Can I have email scores sent to more than one email address at the same time?
  • What is the export to QuestionMark option used for?
  • How do I preview the results of my Quiz Zone?
  • Where can I get additional help for using ViewletBuilder4?


Pause Zone
  • What is a Pause Zone?
  • How do I create a Pause Zone?
  • Why should I add a Pause Zone to a slide?
  • How many Pause Zones can I have per slide?
  • How will I know if a Pause Zone has been added to the slide?
  • Will the Pause Zone red triangle always be visible?
  • How do I delete a Pause Zone?
  • How do I add a Pause Zone button?
  • Can I move a Pause Zone button?
  • How do I import an image file to use as the Pause Zone button?
  • What image file types does ViewletBuilder support?
  • Can I resize a Pause Zone button once it is inserted on a slide?
  • Where can I get additional help for using ViewletBuilder4?


Using File-Export


Printing a Viewlet
  • Can I print my slides from inside the ViewletBuilder program?
  • Can I print slides from a network printer?
  • Can I print more than one slide at a time?
  • How do I print in Landscape orientation?
  • How do I print in Portrait orientation?
  • How does the Page Layout screen work in conjunction with printing slides?
  • Where can I get additional help for using ViewletBuilder4?


Compiling (Publishing) a Viewlet
  • What does "compiling" a Viewlet mean?
  • How do I compile a Viewlet?
  • What is the Viewlet Profile screen?
  • How do I access the Viewlet Profile screen to compile my Viewlet?
  • What is the Summary section of the Viewlet Profile screen?
  • In the Subject section (Viewlet Profile), what information should I input?
  • Where can I add Author information for my Viewlet?
  • Can I change the company name embedded in the Author info section?
  • What "player bars" are available for my compiled Viewlet?
  • How do I choose the sound quality level for my compiled Viewlet?
  • If my Viewlet has sound, can I compile it without sound without removing the audio from my source file?
  • Can I choose an image quality for the compiled Viewlet?
  • How does the "Timing" option in the Viewlet Profile screen affect my compiled Viewlet?
  • Can I compile in different languages?
  • Is there an option for looping a Viewlet?
  • Can I apply a "fading effect" to balloons and notes in my compiled Viewlet?
  • Can I apply a "fading effect" to individual balloons and notes for the compiled Viewlet?
  • How do I create a custom pop-up launcher page for my compiled Viewlet?
  • Does ViewletBuilder automatically create a .zip file of my compiled Viewlets?
  • How do I create an executable Viewlet file?
  • What is an executable Viewlet file?
  • How do I close a full screen Viewlet exe file?
  • What is LMS?
  • Are Viewlets AICC or SCORM compliant?
  • How do I integrate Viewlets into my LMS?
  • Are Viewlets 508 compliant?
  • If my Viewlet contains scores, can I get the scoring results via email?
  • What information is included in the email scoring results?
  • Why am I not receiving email scores after uploading the Viewlet to my web server?
  • Can I have email scores sent to more than one email address at the same time?
  • What version of Flash can be used to compile?
  • What does the “compress movie” option do?
  • Can I change the height and width of my compiled Viewlet?
  • What are "Animated Extras"?
  • Is audio supported in custom Flash files using the Animated Extras option?
  • What is a ViewletSkin?
  • What does the HTML Edition feature do?
  • What does the “Reset to standard code” button do?
  • What does the "Save" button in the Viewlet Profile screen do?
  • How do I preview my compiled Viewlet?
  • Where are my compiled Viewlet files saved?
  • Where can I get additional help for using ViewletBuilder4?


Viewlet Tips
  • Where can I get more information on what the viewer needs to watch a Viewlet?
  • Where are my compiled Viewlet files saved?
  • How do I add a link to launch a Viewlet on my own web page?
  • What files do I need in order for the Viewlet to play?
  • Can I copy Viewlets to CD?
  • How Do I Email a Viewlet?
  • What is FTP?
  • What does "upload" or "download" of files mean?
  • How do I upload my Viewlets to a web server?
  • Do I need to purchase an FTP program to upload files to a web server?
  • What are the advantages and limitations of ViewletBuilder's built-in FTP tool?
  • Where can I get additional help for using ViewletBuilder4?


Known Issues / Resolutions
  • I signed up for a download, but never received an email response.
  • I am trying to download ViewletBuilder4, but it never fully downloads, why?
  • When double clicking on the installer file for ViewletBuilder4, I get an error that this is not a “…valid Win32 file…”?
  • Why do I keep getting a "Cannot connect to network server" error when installing ViewletBuilder4?
  • Why do I get an error “…serial number does not match our database…” when trying to register?
  • When using Auto Activation, why do I get the error, “Could not connect to the Activation servers to complete the activation process”?
  • Gray (white / tan) box appears across all slides while editing text objects.
  • Why do I get an error when trying to save (or compile) my project?
  • When attempting to open a project, I get an “…invalid project...” error, why?
  • Why does the ViewletBuilder4 icon disappear when I mouse over it to end my screenshot session?
  • Why are my desktop icons so big after taking screenshots and how do I fix them?
  • Why is my Viewlet fuzzy when previewing it in a browser?
  • Why is my audio so soft in my Viewlet project?
  • Why does my audio sound different inside ViewletBuilder4 (preview mode) than in the compiled Viewlet?
  • I’m having trouble playing back audio inside ViewletBuilder4, what should I do?
  • My compiled Viewlet shows random white slide backgrounds or parts of the slide missing during playback, why?
  • When choosing a different ViewletSkin, it doesn’t show up in the compiled Viewlet, what do I need to do?
  • After playing back (or closing) my compiled Viewlet, another browser window opens with a “javascript” error, how do I get rid of this?
  • My Viewlet stops at the end of my custom intro (animated extra) and never goes into the actual Viewlet, why?
  • My Viewlet has a custom (animated extra) intro, but on playback, the intro keeps playing and never goes into the Viewlet, what should I do?
  • The “preloader” bar completes, but then “sticks” and the Viewlet never plays, why?
  • Why am I not receiving email scores after uploading the Viewlet to my web server?
  • Why do I get the error “Your security settings do not allow Web sites to use ActiveX controls installed on your computer? This page may not display correctly" when watching Viewlets in Internet Explorer running Windows XP with SP2?
  • It seems that tooltips and other pull-down menu items shown in the active desktop are not captured in screen shots. How can I capture these items?
  • Where can I get additional help for using ViewletBuilder4?


Installing for Linux
  • I am trying to install ViewletBuilder on a Linux system. Can you provide some instructions?